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Effective Date: 23/01/2025

Welcome to Jaskaran.co.uk (the “Website”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, as well as your rights regarding your data.

If you do not agree with the terms of this policy, please refrain from using our Website.

1. Information We Collect
We may collect and process the following types of information:

1.1 Personal Data
When you contact us, register for services, or use our Website, we may collect:

  • Full name
  • Email address
  • Telephone number
  • Address (if provided)
  • Date of birth
  • Sensitive information relevant to mental health or coaching services (only with your explicit consent).

1.2 Non-Personal Data
We may automatically collect the following data when you use the Website:

  • IP address
  • Browser type and version
  • Operating system
  • Pages viewed and the time spent on our Website.

1.3 Cookies
Our Website uses cookies to improve your experience. For more details, please refer to our Cookie Policy.

2. How We Use Your Information
We use your information to:

  • Provide mental health, therapy, and coaching services.
  • Respond to your enquiries or requests.
  • Manage bookings and appointments.
  • Ensure compliance with legal or regulatory obligations.
  • Analyse Website usage to improve functionality and content.

3. Legal Basis for Processing
We process your personal data under the following legal bases:

  • Consent: Where you have given explicit consent, especially for sensitive personal data.
  • Contractual Necessity: To provide the services you request.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: To improve and manage our services effectively.

4. Sharing Your Information
We will not sell, rent, or share your personal data with third parties for marketing purposes. However, we may share data with:

  • Service providers assisting with Website operations (e.g., hosting or email services).
  • Professionals (e.g., therapists, coaches) working directly with you.
  • Regulatory authorities if required by law or to protect your rights and safety.

Any third parties we work with are required to safeguard your data in line with GDPR and relevant laws.

5. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Sensitive information related to mental health services will be securely destroyed after the relevant retention period.

6. Your Data Protection Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request the deletion of your data (“right to be forgotten”).
  • Restriction: Limit the processing of your data.
  • Data Portability: Receive your data in a commonly used, machine-readable format.
  • Object: Object to data processing based on legitimate interests.
  • Withdraw Consent: At any time, where consent is the basis for processing.

To exercise any of these rights, contact us at [Insert Contact Email].

7. Security of Your Data
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no transmission over the internet can be guaranteed as 100% secure.

8. Third-Party Links
Our Website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal data.

9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check back periodically to stay informed.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: support@amindfulmessage.info
Phone: 08000-025-095

By using our Website, you agree to the terms outlined in this Privacy Policy.